Overview
Thank you for your interest in WowGetIt! We want you to be completely satisfied with your purchase. This policy outlines the guidelines for returning and receiving a refund for items bought on our website.
Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
- You are eligible to return most new, unopened items within [Number] days of delivery for a full refund.
- We do not accept returns for [List of non-returnable items, e.g., used items, perishable goods, custom-made products].
- To initiate a return, please contact us at [Your Email Address] or through our [Contact Us Page] within the return window. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
- You are responsible for the cost of return shipping unless the item is damaged or incorrect.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 14 business days and will be issued to the original payment method used for the purchase.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
Additional Information
- We reserve the right to limit or refuse returns that, in our sole judgment, appear to be fraudulent, abusive, or otherwise inappropriate.
- This policy is subject to change without prior notice.
Contact us at {email} for questions related to refunds and returns.